Can’t Upload Twitter Background Image – Bug Fix
Update: This fix definitely works as I have now had around 10 people email their images to me and I have stripped meta data from their background images using Photoshop CS4, every single image has then been uploaded successfully to Twitter – however it does appear you need Photoshop CS4 to strip the meta data – I cannot advise how this can be achieved with any version prior to CS4 – if anyone knows please leave a comment or email me and I will update this.
As time allows I am also happy to strip meta from images if you email me – I cannot promise to do them all or very quickly but I will endeavor to as long as I’m not getting more than a few a day.
My method is below, and I promise you it does work as long as you correctly remove the meta data.
There is a bug currently making a few tweeters grumpy and I may have found a fix – at least it worked for me.
See my Twitter background in action: http://twitter.com/JoomlaBear
I was having trouble uploadingmy background image – Twitter would tell me that there was a problem and they were looking into it. I checked their suupport area and the problem seems to have existed for alittle while…
With a little trial and error I found that by removing metadata from the image I was able to upload without issue. Images with metadata I could not.
Simple way to do this is to open your image in photoshop and and from the File menu choose ‘Save forweb and devices’. Then select metadata = none from the dropdown.
See the image below and click to enlarge.
Twitter background image bug fix
You may also like to look at this post from Ian Lee which describes another twitter image method. And if you are interested in adding a twitter widget to your site, my friend Norman Sheppard has put together an easy option for this as well.
Wow… that actually worked. I selected my file, chose do not use a background, hit save changes, and when it changed, it took away the twitter background and put my image in the box next to do not use a background. then i just selected my image and saved changes again and prest…
http://www.twitter.com/HeathClose
Question regarding custom twitter backgrounds: what is the standard for background designers who leave their logo on the design? Thank you! Your guidance and/or examples is much appreciated
That actually works. I encounter some bugs also in designing twitter accounts. Thanks for this tips.
I’m having the same problem as Heath Close. I also use a mac, PS CS4, and have os 10.5.8. I did every suggestion on this page. Saved for web, No metadata, unchecked optimized, saved as a jpg at maximum and it comes in right under 800, saved as a background, click the don’t use a background button and then hit save. Nothing works!! It’s making me crazy.
Julie,
800kb is very large and can sometimes be saved on your hard drive as a file slightly larger than what photoshop is telling you.
Send me the jpeg if you want to – info at joomlabear dot com
It really works.
Have some weeks that i was trying to change the twitter bg and nothing. After these changes it worked!!
I used the PS CS3
The accessibility of Twitter and other social networking web sites, as well as the popularity of text messaging, have made short-form communication an usual reality. But expressing yourself decoratively in short messages with 140-character max takes effective writing skill.
Hey im having problems with my profile picture, i wonder if this method also works for them, i do not have photoshop, so if you could help i would really apreciate it. Thanks greetings from Belgium / México.
This method works brilliantly!
I have a way of stripping meta data from pics too, let me know if I can help with all the requests.
Thanks!
hey thanks!!! it worked!! ^^
Worked perfectly, thanks a lot I spent a week waiting twitter to fix the issue.
worked for me too! cheers
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this works wonders even now!
It worked! Thank you very much
I was able to get the background image to work by deleting the image I was trying to load in the Twitter Design tab that can be accessed in the upper right portion of the Twitter nav bar (1. Click Your Account Dropdown 2. Settings 3. Click/Navigate to the Design tab).
Next I clicked on the “Check out Themeleon >>” link under the “Get more creative” content area of right hand panel located on the design tab/section.
Once you are at the Themeleon for Twitter page (http://www.colourlovers.com/themeleon/twitter) you have to connect your Twitter account to Themeleon to allow it to adjust/access your theme. Do this by clicking the “Login to Twitter” button in the “Customize your Twitter profile with Themeleon” button in the box at the bottom of the page.
What I did from there was choose one of the existing templates/themes in the “THEMES (By Tweety Got Back)” box at the top. I chose one that was relatively close in color etc. to what I was trying to emulate, but it doesn’t really matter which one you choose. I then uploaded my own image to replace the one in the theme I chose and tweaked the color scheme as necessary through the color palette adjustment tool in the “LAYOUT” panel at the bottom right of the editing panel.
After that I just clicked “Save” and voila… it worked! Be careful trying to do any further edits to your new theme through Twitter if/when you are successful in creating your custom theme though because I had it break again when I tried to do that and had to do the steps above again.
There was an instance where the method above didn’t work as described, but after logging out of Twitter, clearing browser cache etc. and then trying a few times, it eventually ended up working once again.
Hope that helps! VERY VERY Frustrating!!!
Darren Kurre